We stand by our creations. If a repair is needed, simply notify us via email with subject line repair and send us photos with a description. Upon receiving the item, we will asses the repair needed. If it is deemed a manufacturing defect we will repair the item at no charge. If the item needs repair due to wear and tear or mishandling of the item, we will asses the cost and notify the customer. The customer will be responsible to cover these costs plus shipping. Decisions on repairs are given at the sole discretion of Blumera.
The customer is responsible for all shipping costs.
Our mission is for Blumera to last a lifetime.